Frequently Asked Questions
Q: How long do you work with me on the day of our wedding?
A: We are typically with you for the full day. We will stay until we get the footage we need to finish your video. Usually we leave the reception 15 min. after the last formal activities. If there is an event that will take place later in the evening or any special event in general like a dance routine, please let me know ahead of time so that we can make arrangements in the schedule.
Q: Can we buy the raw footage? How long do you keep a master copy of our video on file?
A: YUP! Raw footage is a $100 add on and includes a flash drive, BUT there are specific packages that come with the raw footage for those interested in having the raw files. We keep a master copy of your completed video on hand for two years after your wedding date. After that time period, we cannot guarantee that we will have your video. We highly recommend to every couple that you download the video from the flash drive onto your computer. Raw footage is kept for a minimum of three months.
Q: How long does it take to finish our video? Can we make changes to the final video?
A: We spend between 60-70 hours editing over a period of 60 days to finish your FINAL video. TRAILERS are prepared in a two week time frame. As you saw in my sample videos, they are highly edited. We don’t anticipate the video taking longer than this, but if it does you will be notified immediately following 60 days. We will notify you when the finished video is completed. We allow changes to the final video only if mistakes were made on Cookie Jar Productions part. Such mistakes include misspellings and other changes, which were discussed with us ahead of time. Other changes to the final video can be made, but there will be a charge per hour to do so. Changes to the final video, which were not caused by Cookie Jar Productions mistakes, are billed at a rate of $50.00 per hour with a minimum of 3 hours charged. These charges are not meant to be a deterrent, but changes to the final video that were not discussed with us ahead of time still take a great deal of additional editing time and excess materials.
Q: How much is your retainer? When do I pay you the remaining balance?
A: The retainer is a non-refundable $150 dollars. This ensures we have marked off your date. The remaining balance must be paid no later than a week before the day of the wedding.
Q: Do you do destination weddings? What about weddings in other states?
A: Umm YEAH! We love to travel… a lot! There are different rates for weddings outside the DMV area. Email us for more details.
Q: Do you have any discounted cookies sir?
A: Well yes we do! Hit that contact us tab..
Q: What wedding photographers do you recommend?
A: Without a doubt, we recommend Megapixels Media Photography. They're a husband and wife team and well... their work speaks for itself. Head on over to MegapixelsMedia.com and check it out.
Q: Why Megapixels Media Photography?
A: Best wedding photography studio in the DMV area (personal opinion).
Q: How do I get the films?
A: The trailers are posted on the website and the link will be sent. Final films are sent via mail.